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Terms of Service

Last updated: 12.03.2026

These Terms and Conditions govern the use of the Care-E-Well website, mobile applications, and related services (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms.

1. Operator of the Platform

The Care-E-Well Platform is operated by:

Care-E-Well GmbH
Vienna, Austria

Contact:
📧 [email protected]

2. Description of the Service

Care-E-Well provides a digital platform designed to support parents and families through educational content, community interaction, and related services.

The Platform may include:

educational articles and blog content
online courses and video lessons
community groups and discussion spaces
expert profiles and consultations
digital tools for parents
an online shop offering selected products and services

Some features may require user registration or subscription.

3. User Accounts

To access certain features, users must create an account.

Users agree that:

all information provided is accurate and up to date
login credentials are kept confidential
they are responsible for activity on their account

Care-E-Well reserves the right to suspend or terminate accounts that violate these Terms.

4. Subscriptions and Paid Services

Certain services may require payment, including:

premium content
subscriptions
digital products
courses

Prices and billing intervals will be clearly displayed before purchase.

Subscriptions may renew automatically unless cancelled by the user before the next billing cycle.

Users can manage subscriptions through their account settings.

5. Digital Content

All educational content provided on the Platform is intended for informational and educational purposes only.

Care-E-Well does not replace professional medical advice.

Users should consult qualified healthcare professionals for medical decisions regarding pregnancy, infants, or health conditions.

6. Community Rules

Users may participate in discussions and groups.

Users agree not to:

post harmful, offensive, or abusive content
spread misinformation or unsafe medical advice
violate the rights of other users
upload illegal or copyrighted material without permission

Care-E-Well may remove content or restrict users who violate community guidelines.

7. Intellectual Property

All content on the Platform, including:

text
videos
graphics
logos
course materials

is the intellectual property of Care-E-Well or its licensors.

Users may not reproduce, distribute, or commercially exploit content without written permission.

8. Third-Party Services

The Platform may contain links to third-party services, including external experts, tools, or online shops.

Care-E-Well is not responsible for the content or policies of third-party websites.

9. Limitation of Liability

Care-E-Well strives to ensure the accuracy of the information provided.

However, the Platform is provided “as is” without guarantees of completeness or accuracy.

Care-E-Well shall not be liable for damages resulting from:

reliance on platform content
technical interruptions
user-generated content

This limitation applies to the fullest extent permitted by applicable law.

10. Account Deletion

Users may delete their account at any time via their account settings or by contacting:

📧 [email protected]

Upon deletion, personal data will be processed in accordance with our Privacy Policy.

11. Privacy

The processing of personal data is governed by our Privacy Policy, available on the Platform.

12. Changes to the Terms

Care-E-Well may update these Terms periodically.

Users will be informed of significant changes where required.

Continued use of the Platform constitutes acceptance of the updated Terms.

13. Child Safety

This app is not intended for children under 13 and may include user-generated content and user interactions. Users can report inappropriate content or behavior, and we may moderate or remove content and accounts that violate child safety standards.

14. Governing Law

These Terms are governed by the laws of Austria.

Any disputes arising from the use of the Platform shall fall under the jurisdiction of the competent courts in Austria.

15. Contact

For questions regarding these Terms, please contact:

📧 [email protected]